Still — Support

Still removes short-form video — YouTube Shorts, Instagram Reels, TikTok, and Facebook Reels — from supported websites in Safari on iPhone, iPad, and Mac and in Chrome or Firefox on desktop, so you can use those sites without the short-form scroll.

Getting started

Safari on iPhone, iPad, or Mac

Install Still from the App Store.
Turn on the Safari extension. On iPhone or iPad, open the Settings app → Safari → Extensions, turn on the Still extension, and allow it on the sites it needs. On Mac, open Safari → Settings → Extensions and do the same.
Open the Still app to choose which services to clear and toggle them on or off.

Chrome or Firefox on desktop

Install the Still extension from your browser's extension store.
Open Still from the browser toolbar and confirm that Still and YouTube are on.
Visit YouTube. Shorts blocking works free. Choose Get Still Pro if you also want Reels, the TikTok website, and settings sync.

Frequently asked questions

It's not working on a site.

A few quick things to check:

Make sure the Still extension is enabled in Safari settings and allowed on that site.
Check that Still is turned on in the app.
Make sure the site isn't paused (Still has a per-site pause), and that the service isn't toggled off.

What is Still Pro?

An optional one-time purchase — no subscription — that quiets Instagram Reels, TikTok, and Facebook too, and syncs your settings across supported browsers and devices. Buy it once on any surface, then sign in with the same email to unlock Still Pro wherever Still is supported.

Does Still block Shorts or Reels inside mobile apps?

No. On iPhone and iPad, Still works only on websites opened in Safari. It cannot remove short-form video inside the native YouTube, Instagram, Facebook, or TikTok apps. Chrome on mobile does not support Still. On desktop, Still supports Safari on Mac and the Chrome and Firefox browser extensions.

How do I restore my purchase?

Sign in to Still with the same email you used for your purchase. In an Apple app, open the paywall and tap Restore purchase if Pro does not appear automatically.

How do I delete my account and data?

In the app's signed-in screen, choose Delete account. This permanently deletes your account, settings, and purchase record from sync. You can also email us and we'll take care of it.

Does Still collect my data?

Still does not track you, show ads, or sell your data. It works only on the sites you choose. For the full details, see the privacy policy.

I signed in but sync isn't working.

Make sure you're online, then sign out and sign in again with your email — we'll send you a 6-digit code. If it still doesn't work, contact us.

Purchases & refunds

Still Pro is a $1.99 one-time purchase — no subscription, nothing recurring. How you bought it determines how refunds work:

Bought in the iPhone, iPad, or Mac app: the purchase is processed by Apple. Request a refund at reportaproblem.apple.com — Apple reviews and issues these refunds directly.
Bought from the Chrome or Firefox extension: the purchase is processed on the web by RevenueCat and Stripe. Email zack@cadmuslabs.co from the email you used at checkout, within 5 days of purchase, and we'll refund it — no questions asked.

Find my purchase: if you bought Pro on the web and can't restore it — for example after deleting your account — email us the receipt email address from your purchase confirmation and we'll re-attach Pro to your new account.

Contact

Questions or trouble? Email zack@cadmuslabs.co and we'll reply as soon as we can.